Impossible to activate bought officers!!! Refund!!!

Dark Sky · Apr 1st 2018, 8:23am

Hi,
as you know, DM is very valuable. I want to be prepared if some day all Item prices increase due to DM inflation.
I have come up with the idea to stockpile items while the DM costs are on the normal level.

However, I CANNOT ACTIVATE MY STOCKPILED OFFICERS. This means, ironically, I lost DM in preparation to save DM

How can I get item refund for bugged items?

TGWo · Apr 1st 2018, 1:59pm

Are you trying to active an officer already in use ? Or to active a new officer ?

Try to delete cache and/or test with external app deactived, and try again

Dark Sky · Apr 1st 2018, 4:45pm

I try to activate the officer items you can see in the screenshot. I don't use add-ons or external apps.
It does not work no matter if officer is already running or not.

Molle · Apr 1st 2018, 4:52pm

I know what TGWo says sound cheap, but it's actually more often the root to problems than one would think. If you have not tried to clear the cache of your browser, then try it, it just might do the job.

He's not talking about add ons, he wants you to try from your phone or other device. If clearing the cache does not work, then try to do it from another device.

Dark Sky · Apr 1st 2018, 5:43pm

Hi. I tried with cleared cache & cookies, and from my phone. It is still not possible to activate the items.
I appreaciate every help.

Molle · Apr 1st 2018, 6:11pm

OK. I'm sorry to hear that.

If I were you I'd create a support ticket, reporting the problem and ask for a refund if a fix is not found soon (within a week or so).

I hope you fix it, but what server are you playing on? I don't think I can purchase officers the same way as you do. I'm rather confused about that and perhaps that is the reason behind it?? They stopped supporting this way of buying officers, but "forgot" to remove this option when buying officers? (I'm 100% guessing here).

I hope you find a solution.

ErikFyr · Apr 1st 2018, 7:06pm

I also question when it was possible to buy officers as items, I can't find a way to do this on the live servers ?

TGWo · Apr 1st 2018, 9:42pm

ErikFyr wrote:

I also question when it was possible to buy officers as items, I can't find a way to do this on the live servers ?

LOL , it is true .......... don't exist officiers in items section

Molle · Apr 1st 2018, 9:48pm

@Dark Sky

What uni are you playing in?? It does not seem to be a legit Ogame site? What is the URL address to the server?

Dark Sky · Apr 1st 2018, 10:26pm

The server is called Origin. Isn't it a legit server? Url is s800-en.ogame.gameforge.com/game/index.php
Officers are available in shop, how should I get them otherwise? See attachment here:

Thank you for helping me.

ErikFyr · Apr 1st 2018, 10:30pm

Hmm well it's a test server, I guess we need admin assistance @NoMoreAngel @Valent @benneb @Shole @Danimanza or @piink

TGWo · Apr 1st 2018, 11:13pm

I don't know when was possible to buy officiers as items. But for sure actually is not possible.

Officiers can be actived by menu Recruit Officiers s800-en.ogame.gameforge.com/game/index.php?page=premium

Remember that this is a test server, and not a competion universe, so to buy DM it is not a good investment

NoMoreAngel · Apr 2nd 2018, 5:11pm

*coughcough* well done @Dark Sky, noone of the above noticed the the april fools joke^^

Hooman · Apr 2nd 2018, 6:33pm

to be fooled like that, do you even play ogame?

Dark Sky · Apr 2nd 2018, 6:38pm

Guys, the joke is that I posted this on 1st April, but it is not a joke^^. I exagerated a little, however. I do not want a refund. I dont care about Test DM.
The items can be bought in the Origin universe if you know their respective item Ids.
Their shop page is available on live servers, too, but they are not purchasable there.

Share