I had problems with my account

nybras · Mar 19th 2015, 1:53pm

I registered myself in the universe and I recived the confirmation email, also i apper in the users but without coordinates and I can´t log in anymore, so what can i do?

If you want to check my user is nybras in the game.

Asto Vidatu · Mar 19th 2015, 2:07pm

nybras [::]

thats what i get when i search for you

can you try to go on Lost password and then try to log back in when you reset pw?

nybras · Mar 19th 2015, 2:26pm

I really did and it said that my email had not registered

Asto Vidatu · Mar 19th 2015, 2:30pm

ouch..then i have no clue what you should do

maybe some1 from the stuff can help
this is the 1st time i see this problem

Zarasaar · Mar 19th 2015, 2:33pm

hi,
I get the same problem with my account ( Zarasaar )... would be nice to get any answer or solution from the team

JoKy · Mar 19th 2015, 2:36pm

there are around 150 Accounts, which are buggy right now. Normally when it happen on live, you have to create a new one. Currently this isn´t possble, because all slots are full.

We will start now the daily cronjob, so those accounts will be deleted and you can create a new one.

Sorry for that

LG

Krieger · Mar 19th 2015, 7:38pm

I have the same problem with my Account (Dark Walker) on Bermuda.

JoKy · Mar 19th 2015, 7:41pm

Can´t be fixed. You have to wait that those accounts get deleted, so new slots are available.

LG

JoKy · Mar 20th 2015, 12:52pm

We found out the issues, which is also available in version 5.8.5.

Bugged accounts are deleted within the daily "reset". That isse is caused by 2 registrations in the same time so one account got bugged and the other just works fine. We will fix it with Alpha15 of 6.0.0, so we can test it again, when we open next wave of registrations on bermuda.

LG

I had problems with my account

I had problems with my account

Bermuda-Account

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