all planets and wohle fleet lost!

Aequitas · Oct 26th 2011, 6:15pm

after i deleted my browser cache and started ogame, my whole colonies and the whole fleet/research were gone! nothing is there, i can't belive my eyes

can someone tell me what the hell did happen here?

Aequitas

Fraggi · Oct 26th 2011, 6:19pm

looks as a backup was played in

Lukkai · Oct 26th 2011, 6:20pm

Similar thing here. I lost one of my colonies, most of my ships, research and buildings...

In short: Everything I did the last few days. All in all it seems that about a weeks worth is gone. At least my storages are full (which they definitely weren't back then).

It's as if the system was set back to a back up from some time ago. Which however begs the questions why? Is this permanent? And why isn't there information about this here?

ADDENDUM: I just got message from a, according to the system, non-existing fleet of mine raiding another player. 12 minutes later it returned, together with another fleet that had been raiding another player but didn't bring back ressources (nor did I get a combat report for that).
Also everyone is considered inactive at the moment. Which means the back up is from more than 7 days ago.

Aequitas · Oct 26th 2011, 6:26pm

this can't be true, i'm really pissed of. how is a "rollback" possible?

krismck · Oct 26th 2011, 6:30pm

so , test uni to try and get people to stay for longer ect ect ... well this will not make people stay longer this server fks up all the time.

broe · Oct 26th 2011, 6:33pm

yea have the same prob 1 planet gone and fleet and def as well as resarch all gone what going on

Lukkai · Oct 26th 2011, 6:33pm

Yeah. I mean it's a test server. So rollbacks can happen, probably should be expected even.

But seriously guys. TALK TO US!

We want to know what's going on. Even if it's just a short "Sorry, we had to play in a back up, everything since date xx.xx has been lost."

Bodestone · Oct 26th 2011, 6:39pm

Yes. Information on whether the rollback is permanant or not etc.

Some kind of in game message to say what has happend and what will happen next.

If I decide to stay should I start re-building all 4 of my colonies, my research, my fleet again or will all that effort be lost in several hours when things are restored to normal.

If this is a restore from backup is it likely to happen again and if so are there plans to implement backups on more than a fortnightly schedule?

Iryu · Oct 26th 2011, 6:40pm

my account is diee, he is delete...

krismck · Oct 26th 2011, 6:44pm

ok well we all have to play on from here cause it's fked up so..

anyone want account rank 33 ?

Gandor · Oct 26th 2011, 6:47pm

il take it lol

Pytho · Oct 26th 2011, 6:49pm

this morning when i saved, i was top 800 and 3 planets, capable of building battleships, now i am rank 4100, and only 1 planet, talk about kick in the teeth

Yahsom · Oct 26th 2011, 6:59pm

Can I come join your party? My stuff is gone too.

florianxxx · Oct 26th 2011, 7:01pm

It's a test universe!

There was a very serious fault, they gave us the last beack-up they had - 8 days ago!

kenshin · Oct 26th 2011, 7:06pm

Look what I found on forum:

Zitat von »Francolino«

Hello,

Well, several details about the current problem.

- The backup is from the 18th (eight days ago), all newer ones are
broken and NOT useable for the backup. We apologize for this server
defect, but there is nothing to repair.

- This means: A lot of new accounts are gone, a lot of work from you is
gone and so on - we apologize again, no matter if this is a test server
or not.

- Your payment features and DM are also from the 18th, but you get back all your DM tomorrow.

- The GameForge thinks about a few goodies for you, more information is coming.

Please use this thread Server backup problems for discussion, complaints etc.

Regards, Francolino

Kebab · Oct 26th 2011, 7:06pm

We're really sorry about the problem.
Please see the news announcement:

Server backup problems

and discussion thread: Server backup problems

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