This is just a general suggestion of direction that would be cool to see: anonymity of users at the eyes of game operators.

By that I mean that the GameOperators could not know who sent the ticket, and what accounts are involved (that hiding process would be made by the system). That way the justice would probably be a bit more transparent. This is similar to hiding name, sex, race, etc. in a list of résumés to aim for more objectivity and less prejudice.

(Note I've never been involved in the administration of the game, so I might have the wrong idea)
The GameOperators would be given a symbolic link to some account, but they won't be able to see the name, the alliance, the exact coordinates, the points, or even the ranks (of course they can deduce, but at least they should work if they really want to be subjective). In case of two accounts, rather than seeing the alliances, they could show if they are the same or not, some boolean relevant to the analysis in question.

Of course this is nothing particular, and probably difficult (and not of much interest) to implement. But, if something is developed on the admins area, I think this should be a direction towards we should be going.

In a similar sense there is a new direction towards anonymity on the prangers/pillories (which I personally dislike a lot), so this is just a suggestion in another area, but in the same "scope".

Well, as I said, this was not a particular request, but a direction request.
Of your "counterarguments", almost if not everything can be done by an automated system:
compare numbers is one of the things computers do pretty good, which means comparing ranking and points between two accounts, comparing alliances (which are given an unique number);
also, computer can compare strings, so verifying if the ticket is send by the appropriate person is also easy to automate;
also planets could be hidden symbolically (giving different relevant data, like distance between planets) or even at plain sight, if the name of the player is hidden a GO needs to actually go look who the owner is so at least it would not be that easy.

I think every particular point you mentioned is easily doable. But as I said, this is not about what to do, but what to think of the system.

"And GO's are instructed to treat everyone the same and be fair" that's true, that's the same that we think about todays society, but it seems that hiding certain that leads to different results, so even if they are instructed, we are humans and we have to accept that we won't ever act that way. The thing is that these small changes (comparing to changing the human mind) usually lead to a nice number of changes in the objectivity of jurors.

Okey, don't worry, I don't think there's anything to discuss, if someone reads this they might have this in mind and influence just a bit of the decisions in the future.

But to any of the answers I really don't see the point. One thing is that this is not very practical and won't be implemented at all and thats okay, but actually saying this is impossible as an argument to prove something (I don't know what), I really don't understand. I believe this is the same people said before smartphones came to the world: "what? a phone with no keys? we won't be able to call and people need to do their jobs and call numbers, that's impossible to implement". Really, no offense, but I can think of many ways of actually implementing the particular points you said.

In particular, answering to you @Lord_, the same way we have in the game chat an option to call a player given the ID or the name [player]100006[/player] or [player]Soyo[/player], something could be implemented so that the person who writes the tickets refers to the players using *whatever* that translates into something that on the GOs side would show as a number 100006 and they could search / click / whatever with that symbolic data.

That said, yes, this will be impractical (at first, until people accepted that, but that's another story) and won't be implemented, but I think it's not wrong to propose it even knowing it's not going to be implemented, so at least it gets to the minds of the developers.

I really thought this was going to be a discussion about the pros and cons of having names hidden (while keeping in mind that it won't be the next feature to be implemented, and actually never, but it's just discussing, so nothing wrong); but I really did not expect many posts saying "no, that's not possible because <insert here thing that it's actually impossible right now but is not difficult to imagine a change in the world that would make that feasible>".

In any case, there's no need to discuss more. I might be wrong, but I don't really understand your attitude.

Thanks TGWo for your answer, I like (and understand that more).

In any case, I did not mention the idea of bots that ban automatically at all. My intention is that humans operate but the only thing is that the account players names are hidden to them (of course, every other info would be available). What would be the problem between just substituting the name of the player with its unique number?

Imagine I wanted to report a moonshot between you (unique number 283, here in forum) and me (unique number 8412). If there was a small system in which accounts would be only given through that system (say the markup of the chat, [player]...[/player], say a drop menu with a list of players of the universe) and the GOs only received the relevant number, I don't see what would actually be the problem to operate through that (their internal list of players would just be a list of numbers), and I think it would be positive.

That said I believe that more things could easily be obscured, but for the sake of this idea, think only about that unique number that is given to every player that plays an universe.

@ErikFyr The idea is not towards ensuring privacy or that the data could be shared, it's about more justice, since the results wouldn't be altered by the name of the player. If someone has been playing for ten years in this game, there are a few names on the community about who there are a formed opinion (positive and negative).

Yes, you are right, I don't really know about anything at all about the “online game scene”, so yes, it would look weird if it was just implemented in this game. And yes it would be harder (I really don't see that much “hard”, but I understand it's change and people don't like change)

As to Imperor, most of what you said I think was already told, in any case, since you also said something different, it's not that the users will be hidden but the fact that GOs will treat accounts in a more equal way without prejudice. Apart from that fact being obvious in my opinion, I also pointed out to the fact that something similar was made with CV in certain countries and businesses and it lead to a more equal hiring results that didn't depend of race, sex, looks, etc.